FAQ

This is a common question that residential and commercial property owners have about the hot water systems on their properties. When it comes to servicing a hot water system, some aspects need to be kept in view. As a standard process, you should get your hot water system service at least every six months. When you do this, it helps maintain the performance and efficiency of your unit. In case you have a larger household or the hot water system is installed on a commercial property, you might need to get the maintenance done every three to four months.

The objective of this regular service is to ensure that any lingering problems will be noticed and the technicians can fix them before they get out of hand. Most hot water systems are built to last for at least ten years or longer. However, the lifespan of a system also depends on how well you use it, whether you maintain it regularly and get minor repairs fixed on time.

All of these factors have a role to play in the performance and lifespan of your hot water system. When you hire experienced and licensed plumbers like us for your hot water service, you can be sure they will do a thorough job. They check all the components as well as the adjacent plumbing fixtures to ensure that they are functioning correctly. In case any small problems are found, they will fix them at that point so that they do not escalate in any way.

Many people use chemical drain cleaners that are readily available in supermarkets or hardware stores. These drain cleaners claim to clear the drains very quickly and effectively, and some of them do that. However, what most people don’t know is that these are just temporary fixes. In many cases, the blockage only gets pushed down the drain becoming even more challenging to remove. The other problem with using drain cleaners is that they have a corrosive quality.

So depending on the material used in your drain pipes, the drain cleaners can end up causing significant damage to the pipelines, which can become irreversible. The only solution in these cases would be the replacement of that portion of the pipe. This job can become extremely disruptive and expensive as well. The best way to avoid all these problems is to use chemical drain cleaners only occasionally. They should be your last resort when it comes to cleaning drains.

These products are extremely toxic as well, which means they are not safe for use regularly. Especially if you have small children or pets on your property, you need to be sure that they do not come in contact with these drain cleaners. When you call us in for clearing dream blockages, we can handle the job to industry standards. We do not use any toxic chemical cleaners. Instead, we use the latest equipment and tools to detect where the blockage is and then clear it without delay.

Sometimes, property owners find that there is brown or rust coloured water coming through the showers and faucets. This issue must be looked into without delay. Neglect can only cause an escalation of this problem and result in contaminated water on your property. This brown water is generally a result of rust accumulation in the hot water system or pipes. Sometimes sediments build up along the insides of the pipe, and this results in a bigger problem.

If you have noticed rust coloured or brown coloured water coming to the taps in your home or commercial establishment, call us without delay. Our team will visit your property and inspect all the plumbing installations to determine the cause. The hot water tank itself may be the problem because rust can accumulate inside it near the outlet resulting in rust coloured water. They will also check the pipeline to determine whether there is any deterioration and we’ll fix that or replace it as necessary.

There are times when property owners notice brown water or discoloured water coming out from the showers and taps. This problem should never be neglected as it can indicate there is rusting and corrosion inside the pipelines. Sometimes, sedimentation builds up along with the rust and causes an even bigger problem. You will find brown water or rust-coloured water coming out of the taps. While carrying out this inspection, our plumbers will also check whether your hot water system is functioning correctly. If it is old, they may recommend that you get it replaced.

There are times when you step into the shower and find that it is taking very long to heat up. Many homeowners have to face this issue frequently, and it can be very frustrating. This problem could occur due to various reasons. Sometimes it is because the hot water unit is located far away from particular bathrooms on your property. It takes a while, for the hot water to reach the shower.

Also, sometimes the sizing of the pipeline is not correct. If the diameter is too narrow, it will mean that sufficient hot water doesn’t reach the shower on time. Sedimentation can build up inside the pipe at some time or even in the hot water tank, causing a delay in the flow of hot water to your shower. An older heater can be the cause of this problem as a well. However, only a skilled and licensed plumber would be able to inspect the systems and determine what is wrong.

They will check not just the water heater but also the pipes that lead to the shower so that they can tell you precisely what is causing the problem. Based on their assessment and diagnosis, they will recommend solutions and provide the correct fixes. One of the best ways to avoid all of these problems is to get regular plumbing maintenance done. As part of these services, the plumber would come to your property at specific times during the year and will inspect the hot water system as well as the pipes and other installations. They would be able to determine what has the potential to go wrong that will fix it before the problem occurs.

In case you have a significant water leak in your house, there are many things that you need to address without delay. This problem is quite common and generally occurs because we tend to ignore minor leakages when they show up. Sometimes, property owners also try DIY fixes, which is never a good idea. When you try to handle plumbing repairs yourself, you might not use the correct components or parts in the work which can cause problems down the line.

So if you have noticed any kind of leakages in your house, call us without delay. We are very prompt in our approach, and our team will use leak detection equipment to determine the origin of the leakage. Since many of these pipes are behind installations or walls, you need the kind of expertise that professionals have. Plumbing issues have a way of getting out of hand, and that is something you do not want.

Water leakages can suddenly turn into a severe problem and cause flooding or damage to various features and installations in your home. However, it is also a good idea to get regular plumbing maintenance done. When you hire us for the job, our team will inspect all the plumbing systems and features on your property. They will also use leak detection equipment to check the pipes hidden behind the walls. This helps in early detection of problems which can be fixed before they get out of hand.

If you are planning to go out on an extended holiday, there are various things that you need to take care of before you leave. Just as you would be clear out the fridge and ensure that all the other perishables are stocked properly, you also need to focus on the appliances in your home. The other essential thing to do before you leave would be to check the plumbing system on your property.

Many people wonder whether they need to turn the water supply off before they leave on an extended vacation. This is the best thing to do because plumbing problems can arise without warning. Some of the installations are behind walls, and issues in them may not be evident when you are there. For example, if a sudden pipe burst or leakage occurs when you are not at home, it can result in a significant flood as well as damage to various features. This is something you do not want.

The best way to avoid this is to turn off the water supply to your house for the duration that you are not there. Since there would be no water flowing in the pipes, it automatically prevents these problems from occurring. However, if you feel that this is something you do not want to do it is a good idea to call us for plumbing inspections. Our team will inspect your entire plumbing system to make sure that there are no vulnerabilities in any of the installations. However, we still recommend that you turn the main water connection off before leaving on holiday.

Sometimes, people become shocked when they look at their water bill and wonder why it is so high. If the usage of water in your house has not changed yet you find that you are getting excessively high bills, it is something you need to investigate. In such a situation it is better to hire the services of professionals like us that would be able to assess your entire plumbing system to determine where the problem lies and why you are getting such high water bills.

In most cases, there are some common causes of high water bills. For example, there could be a burst pipe or a leakage at a location that you cannot see very easily. Sometimes these leakages go undetected for very long. However, they result in significant water loss which results in higher bills for you. At times, people do not realise that multiple leaking taps or toilets in their home can also result in water leakage and higher water bills.

Before you call us, there is a quick check you can conduct to determine whether there are leakages in your home. First, go to the main water metre and check its reading. Make a note of it and then turn off all the appliances, taps etc. in your home for a few hours. Do not use any of the plumbing features during that time. After a couple of hours, go and check the reading on the water metre. If you find that it has increased it means that there is a leakage in the system. In this case, just call us, and we will handle the inspection and necessary repairs.

Low water pressure when showering can be quite a common problem in many homes. Sometimes, you may find that when you go to take a shower, and someone else uses a tap at the same time, you get less water coming through. This problem can have many different reasons. In some cases, it is because the pipe leading to that particular bathroom is very narrow; it means that when someone else uses a tap connected to the pipe you get less water pressure in the shower.

Sometimes the hot water unit is located very far away from the shower, which is why you get less water when someone else uses another fixture. At times, the problem lies in the hot water unit because there is sedimentation in the storage tank and very less water comes into the pipes. So when multiple users turn on a tap or shower, each of them gets less hot water at that time. If you have a hot water unit that isn’t used correctly, it can become a problem as well.

Since there are many different reasons why you may have less hot water pressure in the shower, it is a good idea to hire a professional to inspect it thoroughly to determine where the actual problem lies. They will check all the installations and provide the right solutions as thoroughly. If they find that the hot water unit has been damaged or deteriorated in any way and that is the root cause of the problem they may recommend that you get it replaced.

Whenever you are getting any kind of plumbing work done on your property, you want to be sure that you are paying the right amount for the repairs or installations. When you start looking online, you will find a large number of plumbing companies. Some of these companies will also mention their pricing online, and you may find there is a wide variation. This brings to the fore a common question – How much does a plumber cost?

While you do want to know how much you should pay for a particular plumbing problem or requirement, there is no fixed answer to this specific question. The plumber’s rates would depend on location, the problem’s severity, and the company’s experience and reputation. For example, a very well-established company that is known to provide high-quality services may charge a little more for their service compared to a lesser-known company that does not provide top-notch solutions.

When comparing cost, you also need to compare many other aspects and then determine what works best for you. It is a good idea to get multiple quotations from different service providers and then compare their reliability, experience, and reputation in the market before hiring them. You can also hire them first for a simple job to determine whether they provide high-quality services.